Replacement Medicare Card

Do you need a new or replacement Medicare Card?

If Medicare has not mailed your new Medicare card, you can print an official Medicare card quickly and easily through MyMedicare.gov instead of waiting for a replacement in the mail. If you don’t see a “View or print your Medicare card now” link, check the page again to see if your card is available to print.

If you still want to get a card mailed to you, click on the Replacement Medicare Card tab on the My Account page.
Replacement Medicare Cards can only be sent to the address of record on file with the Social Security Administration. Please make sure that your address on the Address Verification page is your current address before requesting a Replacement Medicare Card.

It may take up to four (4) weeks for you to receive your new Medicare Card. You will also receive an Entitlement letter within 14 days of your successful Replacement Medicare Card request. For your protection, you will not be able to order a Replacement Card if one has been ordered in the last 30 days.

Checking on the Status of Your Replacement Medicare Card Order

Click on the Order History tab in My Account to view the Order History Table, where you may see the status of your Replacement Medicare Card. Please note that you can only see order information dated back through early September of 2008.

If you prefer to handle things in person, you certainly can. Just visit your nearest Social Security office. Be aware that some locations may have long lines of people needing help. Take a good book or magazine to entertain you while you wait.

Stolen Medicare Card?

If you’ve requested a new Medicare card because your card was stolen, you need to watch out for Medicare fraud. It’s possible that someone may use your card to try to obtain medical services in your name. It’s also possible they may try to use your information to set up new credit cards or bank accounts.

Review your Medicare Summary Notices that come in the mail. Be sure that each notice shows only medical services that you actually received yourself. If you find something that shouldn’t be there, report it. You can contact the Senior Medicare Patrol for help. You can also call the Inspector General fraud hotline at 1-800-447-8477.

512-900-3008
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9600 Great Hills Trail Suite 120E
Austin, TX 78759
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